What is the Provider Registry?
The Sacramento County IHSS Provider Registry is a database of specially screened caregivers who are looking to work for IHSS recipients/consumers. This is a free referral service available to all IHSS recipients. Please note, all IHSS providers are not part of the Provider Registry. The Registry has an application process separate from Provider Enrollment.
How Does the Registry Work?
When a recipient calls the Registry looking for a new caregiver, Registry Specialists look at specific consumer needs, provider skills, availability, demographic data and other job-related factors in order to find the best potential matches. A list of names is sent to the IHSS consumer.
The Recipient is the employer and is therefore responsible for interviewing, hiring, and supervising the caregiver they select from the referral list.
If you are a recipient and you would like to request a list of available providers you can;
How Can I Join the Registry?
Individuals interested in joining the Provider Registry must be an eligible IHSS provider. Please contact the Provider Registry to receive the electronic Registry application. You can call 916-874-2888 – option 2 or send an email to ihss-provider-registry@saccounty.net.
Applicants will need to provide three professional references and pass a Department of Justice criminal background check. Once the application is completed, a Registry Specialist will contact the applicant to schedule an interview. Approved applicants are then enrolled into Care Academy to complete our Registry-Initial online training courses. Once all application activities are completed, approved applicants are scheduled to attend to Registry Orientation. Please note that Registry Orientation is separate from Provider Enrollment.
If you already have a PEARS account, please send an email to IHSS-PA-Provider-Registry@saccounty.net to have the Registry application and activities added to your PEARS profile.